Operational and business Excellence

Operational and business Excellence

Business and Operational Excellence is recognised as a core element of your organisations leadership.

Operational excellence helps you to ensure your people and processes are working at optimal performance to meet your strategic objectives.

logo-icon

This bespoke programme could include consultancy, training or mentoring your organisational champions to support your pathway to excellence.

Our ultimate aim is to support you on the track towards sustainable profitability and growth.

CONSULTANCY

We assess the status quo and advise of opportunities for improvement. Unlike standard consultancy firms who just diagnose the problem, we will provide the solution and work with your organisation until it is embedded as a new way of working.

Bright Track will identify performance opportunities and provide training and tools that will enable you to directly improve your organisation.

Using proven Continuous Improvement principles, tailored to your operation, we will develop a specific programme for your requirements and identify process improvements.

Training

We develop and deliver short training programmes to make a lasting impression on your team.

We want to get your whole organisation focused on making positive changes and considering the impact of everything they do.

COACHING & MENTORING

Rocket

MENTORING

The best improvements will often come from your team. They are the experts in your business. We will coach and mentor your people to be more confident and train them to ask themselves the questions that count in order to be effective and impactful.

CHANGE MANAGEMENT

Lewin tells us that in order to embed change, we must unfreeze the current ways of working and behaviours, make the change and then refreeze.

1. UNFREEZE
We create the case for change, making sure you and your team fully understand the benefits of a new way of working.

2. CHANGE
We help you adapt new ways of working and provide support as you make the changes to achieve business and operational excellence.

3. REFREEZE
We mentor and train your teams to ensure that the solutions we have delivered stick long after we have left your organisation.

KURT LEWINS
CHANGE MODEL

KURT LEWINS
CHANGE MODEL


kurt-lewisPERFORMANCE1. UNFREEZE2. CHANGE3. REFREEZETIME
kurt-lewisPERFORMANCE1. UNFREEZE2. CHANGE3. REFREEZETIME

POWER BY THE HOUR

battery

POWER BY THE HOUR

PROJECT SUPPORT

We provide support to address your short term skill or capacity issues.

Examples of areas covered:

  • New product introduction
  • Outsourcing support
  • Process optimisation

FIRST ARTICLE / PPAP

Our team provide help in getting the first article documentation right for your customers, we recognise that industrialising new parts can create a bottle neck and we want to help you deliver.

CRISIS MANAGEMENT / PROBLEM SOLVING

As anyone who has been involved with supply chain activity will testify, the root cause of delays in delivery is often related to production and quality issues.

Our experienced Lean Sigma Engineers are available to spend time on your site or at your supplier, using tools such as FMEA and DMAIC to identify the key issues and work with the supply to improve their performance through a robust recovery plan.

CONCESSION ERADICATION PROJECTS

One of the most frustrating and costly aspect of Supplier Management can be the requirement for concessions and permits on product delivered from a supplier.

Our team can work alongside the supplier to develop an eradication plan by identifying the root cause and effective correction of the issue, to assist on improving your Quality, Cost and Delivery.

SUPPLIER AUDITS AND APPROVALS

Fully Qualified AS9100 Lead Auditors to perform product and process audits at suppliers to ensure compliance to national standards.

In addition themed audits are available if issues have been identified in the supply chain.